When you create or log in to an online account you agree to our privacy and cookies notice. Otherwise, by continuing to use our websites or mobile services you agree to the use of cookies as described in this notice.
You should be aware that when you use our websites, mobile sites, or mobile apps, we may collect information by using ‘cookies’.
What are cookies and how do they work?
Cookies are small bits of text that are downloaded to your computer or mobile device when you visit a website. Your browser sends these cookies back to the website every time you visit the site again, so it can recognise you and can then tailor what you see on the screen.
What do you use cookies for?
Cookies are an important part of the internet. They make using websites much smoother and affect lots of the useful features of websites. There are many different uses for cookies, but they fall into four main groups.
Cookies that are needed to provide the service you have asked for
Some cookies are essential so you can move around the website and use its features. Without these cookies, services you’ve asked for can’t be provided. These cookies don’t gather information about you that could be used for marketing or remembering where you’ve been on the internet.
Comment Policy
Do I need to create an account to comment on www.africamentalhealth.com?
Yes. You need to create a username and password and log into the site.
Where is the log-in page?
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It is in the header buttons (the very top of the page), but you will also be prompted when you try to post a comment
Can I change my screen name?
Once you have registered, you cannot change your screen name. Every email address is associated with one screen name, but you can register a new screen name with another email account.
Where can I sign up for news alert?
http://web.africamentalhealth.com/register
What is Africa Mental Health Comment Policy?
Africa Mental Health House Rules for Community and Commenting. We are very particular about creating a respected and robust user community. We seek to promote knowledge above ignorance in a mutually beneficial and respectful manner. While we actively encourage readers to post comments on all articles, we do not take lightly the rules that need to be obeyed for such to be approved for publication.
Could you be more specific?
Comments could be failed for publication if any of these rules is violated.
- They are considered likely to provoke, attack or offend others
- They promote ethnic hatred
- They are sexist, sexually explicit, abusive or otherwise objectionable
- They contain swear and offensive words
- They encourage breaking the law or support unlawful activity, including breach of copyright, defamation and contempt of court
- They advertise products or services for profit and/or include contact details such as telephone numbers and postal addresses, including email
- They are seen to impersonate someone else
- They are considered to be spam, repeatedly posting the same or similar messages
- They are unrelated to the topic
- They contain links to other sites
Why can’t I see a comment that I posted a comment?
Your comment may be awaiting approval by the moderator or it has been failed for breaking the house rules.
Can I be blocked from making comments on Africa Mental Health?
Yes, if you consistently break the House Rules
What can I do when I find a comment to have broken House Rules?
You can immediately flag the comment as abusive by pressing the Flag As Abusive link below the comment. We shall review and act accordingly.
Correction Policy
At Africa Mental Health, we uphold Independence, Impartiality, Integrity, Defence of the Public Interest, and Respect for Diversity as our core editorial values. These principles guide our commitment to providing accurate, balanced, and reliable information to our readers. We understand the importance of transparency and accountability in journalism and are dedicated to addressing any errors in our reporting promptly and responsibly.
1. Commitment to Accuracy
For us to deliver on our mandate for knowledge-driven journalism, accuracy is non-negotiable. This is why our editorial processes are designed to eliminate errors through rigorous fact-checking, sourcing, editing and review before publication. However, when errors occur, we take full responsibility for rectifying them transparently.
2. Reporting Errors
We welcome our readers’ input in identifying errors in our content. If you spot an error, please report it through one of the following channels:
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- Email:Â info@africamentalhealth.com
When reporting an error, please include the following details:
- URL:Â Provide the specific link to the article containing the error.
- Error Details:Â Clearly describe the error you have identified.
- Supporting Evidence:Â Attach any relevant evidence, such as links, documents, or data that support your claim.
3. Correction Process
Upon receiving an error report, our editorial team follows a structured review process:
- Verification:Â We compare the reported claim against credible sources, consult with subject-matter experts if necessary, and review any new evidence provided.
- Correction: If the error is confirmed, we promptly update the content with accurate information. An editor’s note will be added to the article, detailing the correction made and the reason for the update.
- Outcome Communication:Â If the review finds the original content accurate, we will not update the article. However, we may provide feedback to the complainant explaining our findings.
4. Retractions
We may issue a retraction in rare and significant cases where an article is deemed fundamentally flawed or erroneous. Retractions will be clearly labelled, and the reasons will be transparently communicated to our readers.
5. Complaints Not Subject to Review
We value constructive feedback but recognize that not all complaints require formal review. The following complaints will not be reviewed:
- Vague complaints lacking specific details or examples of errors.
- Complaints based solely on differences in opinion or editorial conclusions.
- Complaints that have already been addressed in previous corrections or clarifications.
6. Nonpartisanship and Transparency
As part of our commitment to Independence and Impartiality, Africa Mental Health adheres to a strict nonpartisanship policy, which is clearly stated in our staff and editorial handbooks. In line with this, we ensure that corrections and clarifications are handled without bias, reflecting only the facts and credible evidence.
7. Continuous Improvement
Africa Mental Health is dedicated to continuous improvement in line with its value of Defence of the Public Interest. Feedback from our readers helps us maintain high standards of journalism. We also regularly review our editorial processes to ensure they align with best practices in the industry.
By maintaining transparency and accountability, we reaffirm our commitment to our readers and our core editorial values. Your input is invaluable in helping us maintain the highest standards of integrity in our reporting.
